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RentCafe Privacy Statement

By using RentCafe.com (RentCafe ILS) or any property websites powered by RentCafe (RentCafe Portal) (collectively, “RentCafe”), you acknowledge you have read and understand the latest version of the RentCafe Privacy Policy (posted at https://resources.yardi.com/legal/rentcafe-privacy-policy/), which describes RentCafe’s privacy practices and will be updated from time to time. The property may have its own Privacy Policy that describes the property’s privacy practices.

Privacy Policy

This Privacy Policy (“Policy”) describes the privacy practices of Sola Rentals, Inc. and its affiliated companies (“Company,” “we,” “us,” or “our”) regarding personal information we collect from persons (“you,” “your,” or “Users”) who access our RENTCafé Resident Portal website, our related mobile applications, or our company website at https://www.solarentals.com (collectively, the “Site”).

Information We Collect

We may collect personal information that you provide to us, including your name, address, phone number, email address, lease details, payment information, maintenance requests, and account login credentials.

How We Use Information

We use this information to:

  • Provide property management services.

  • Process payments and rental applications.

  • Communicate with tenants and applicants.

  • Provide account, lease, and community updates.

  • Respond to maintenance or service requests.

  • Send SMS/text communications where you have consented.

SMS/Text Messaging Privacy

If you provide your mobile number, you may receive SMS/text messages regarding your tenancy (maintenance updates, account reminders, tenant support, community or emergency notifications).

  • SMS consent and mobile opt-in data will not be shared with third parties or affiliates.

  • You may opt out at any time by replying STOP.

  • Message frequency may vary.

  • Message and data rates may apply.

Sharing of Information

We may share information with trusted service providers (e.g., payment processors, IT hosting vendors) only as necessary to operate our services. We do not sell or share SMS consent or mobile opt-in data with third parties or affiliates.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].

Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.